As
a sales manager, you’re continually asked to make more sales
with fewer resources. When was the last time you heard this
one: “The analysts are saying that our cost of sales is too
low for our industry, so next year we’re increasing your budget
by 400% across the board.”
Not likely, eh? For now and in the foreseeable future,
our charge will be to continue to do more with less.
The same certainly holds true for your training budget.
All too often, training budgets for sales forces are static
(or, worse, non-existent) from year-to-year despite the
need to update skills or to accommodate changes in the sales
force.
Given that challenge, how can you get the training and
the results you need? The answer, which will vary given
the size and seasoning of your sales force, is to
place your training priorities with your sales managers.
By sales managers, we’re referring to your regional or
area sales managers; the players who have the capacity to
be on the front lines and in the trenches and, at a moments
notice, redirect their attention to the “big picture” of
your organization’s strategic view. In short, they’re your
field marshals. Your eyes and ears and you’d trust their
word and judgment in a minute.
So it follows that if you’ve got a limited budget, you’ll
likely get that budget to go further if you dedicate it
to your sales managers. Why? Because it will be your sales
managers who’ll embrace the training and carry forward the
message to the troops in the field. True sales competency
starts at the top. And, as managers, they will demonstrate,
model, and mentor the training outcomes with their staff.
Your managers are the “early adapters” of the sales world;
they want to be the first to apply new approaches and techniques.
It also stands to reason that you’ll get your training
budget to go further and last longer with your sales managers
simply because they’ll be around. Turnover is much less
at the manager level as compared with your frontline sales
force. The longer they’re aboard, the longer you’ll reap
the benefits from their training.
Finally, there’s accountability. Your sales managers bring
in the business and produce results. By sharpening their
sales skill sets, you’ll be assured of getting more of the
same.
Consider a training session on coaching skills for your
sales managers. You’ll be pleased with the outcome and so
will they.